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Are you collecting customer details, statistics and feedback? Remember, the better you
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Lots of clients get in touch for the first time when their backs are against the wall – when they need a last-minute
Are you collecting customer details, statistics and feedback? Remember, the better you know your customers, the easier it is to
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In 2012–13, over three quarters (76 per cent) of Australia’s 15.4 million internet users made a purchase or order over
Your website is a powerful marketing tool. In Australia alone there are 11.3 million Internet users and 61% regularly purchase goods
Whether you are communicating with staff, stakeholders or members, e-news has never been so easy to produce and publish. Wordsmith
Your website is looking fabulous… Now you need to make sure people can find you! Come to this workshop and
As your organisation expands, it’s vital that business and management systems remain solid to support the outcomes both you and
The goal when writing is to convey the message as efficiently and concisely as possible, not to demonstrate the writer’s
A Quality Management System will positively boost profitability. Employees, partners and suppliers feel empowered. Clients notice. Talk to Kaye about documenting your processes in preparation for ISO 9001 Quality accreditation and Tender writing.